Our commitment to keeping play safe, fun, and controlled.
At Coastal BC Lottery Hub, we believe that lottery games should always be a form of entertainment, not a way to make money. We are committed to promoting responsible gambling practices and providing our users with the information they need to make informed decisions. This page outlines strategies for safe play, signs of problem gambling, and resources available to residents of British Columbia.
To ensure that your participation in lottery games remains a fun and positive experience, we recommend following these guidelines:
Understanding how lottery games actually work is the first step in playing responsibly. Here are some common misconceptions:
It is important to recognize the warning signs that gambling may be becoming a problem. Ask yourself the following questions:
If you answered "yes" to any of these questions, you may be experiencing harm from gambling. It is important to seek help immediately.
In British Columbia, the legal age to participate in lottery games and casino gambling is 19. Coastal BC Lottery Hub strictly enforces this requirement.
We use age verification barriers to prevent minors from accessing our content. We advise parents to use filtering software (such as Net Nanny or CyberSitter) to prevent minors from accessing gambling-related websites on shared devices. Never leave your device unattended while logged into any gambling-related account.
If you or someone you know is struggling with gambling, free and confidential help is available 24/7 in British Columbia.
Confidential, free support and information service available 24 hours a day, 7 days a week.
1-888-795-6111Or visit www.gamblingsupportbc.ca
GameSense is a program designed by BCLC to help players make informed choices. GameSense Advisors are available at casinos and community gaming centres across BC to answer questions and provide information about how games work and the odds of winning.
If you feel you need a break, British Columbia offers a Voluntary Self-Exclusion program. This allows you to exclude yourself from all facilities with slot machines, commercial bingo halls, and online gambling sites (PlayNow.com) for a set period of time (6 months, 1 year, 2 years, or 3 years).
Disclaimer: Coastal BC Lottery Hub is an informational portal. We do not operate games of chance. The information on this page is for educational purposes and to provide direction to official support services.