Transparency about how we store and use data on your device when you play and buy tickets online.
Last Updated: December 20, 2025
Welcome to Coastal BC Lottery Hub ("we," "us," or "our"). This Cookie Policy explains how we use cookies and similar tracking technologies when you use our licensed online lottery services at CoastalBCLotteryHub.com. We are committed to protecting your privacy and ensuring transparency regarding the data we collect. This policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
Cookies are small text files that are placed on your computer, smartphone, or other devices when you visit a website. They allow the website to recognize your device and remember specific information about your session or preferences (such as your login status, language selection, or font size) over a period of time. This saves you from having to re-enter this information whenever you return to the site or browse from one page to another.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use cookies for several reasons, primarily to ensure the proper functioning of our website, to support your online lottery account, and to enhance your user experience. Specifically, we use cookies to:
We use the following categories of cookies on our website:
These cookies are essential for the operation of our website and for providing core lottery services. Without these cookies, services you have asked for, such as accessing secure areas of the website, managing your account, or using the ticket selection cart, cannot be provided. We do not need your consent to place these cookies.
These cookies allow the website to remember choices you make to provide more enhanced and personal features. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use this information only to improve how our website and online lottery services work.
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and, where applicable, to support marketing related to our licensed lottery services. These third parties may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and, in some cases, target ads.
Please note that we have no control over these third-party cookies. We encourage you to review the privacy policies of these third-party providers.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager, which is available via the link in our website footer.
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted, and certain lottery services may not function as intended. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
In addition to cookies, we utilize "LocalStorage" to store data on your browser. This technology allows us to save data that remains even after you close your browser window, similar to persistent cookies but with greater capacity and security. We use LocalStorage primarily for:
You can clear LocalStorage by clearing your browser's cache and data.
We may update our Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please, therefore, re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
If you have any questions about our use of cookies or other technologies in connection with our licensed online lottery services, please contact us at:
Coastal BC Lottery Hub
500 Burrard Street, Vancouver, BC V6C 3A8, Canada
Email: [email protected]